Have questions before you book with Trust Tours? Here are some of the most frequently asked queries to guide you through the process. If you still have concerns, our support team is always here to help!
You can book directly through our website or contact us by WhatsApp or phone. Select your package, pick a date, and confirm your reservation instantly.
Yes! Custom tours are our specialty. Choose destinations, timing, transport, and even meals — we’ll build your trip around your preferences.
We offer free cancellation up to 48 hours before your tour. Some special/private tours have flexible terms which we share clearly before booking.
Most tours require a small deposit. The remaining amount can be paid online or in person before departure.
Our tours go ahead in most weather conditions. In case of severe weather, we’ll inform you and offer rescheduling or refund options.
Yes! We handle tours for corporate teams, school groups, and family gatherings. We offer group discounts and personalized coordination.
All our guides are trained professionals with deep local knowledge and excellent communication. Many are multilingual and certified by UK tourism bodies.
All tours include comfortable, air-conditioned vehicles. Private bookings include chauffeur-driven options. Group tours are on modern minibuses or coaches.
Yes — most tours include hotel pickup from central London. For custom pickup or airport transfers, just let us know in advance.
Our support team is available 24/7 via WhatsApp and phone during your tour. You’re never alone when traveling with Trust Tours.
Contact us any time — we’re here to help you plan the perfect journey.
Contact Support