Common Questions on Booking

Have questions before you book with Trust Tours? Here are some of the most frequently asked queries to guide you through the process. If you still have concerns, our support team is always here to help!

1. How do I book a tour?

You can book directly through our website or contact us by WhatsApp or phone. Select your package, pick a date, and confirm your reservation instantly.

2. Can I customize my tour?

Yes! Custom tours are our specialty. Choose destinations, timing, transport, and even meals — we’ll build your trip around your preferences.

3. What is your cancellation policy?

We offer free cancellation up to 48 hours before your tour. Some special/private tours have flexible terms which we share clearly before booking.

4. Do I need to pay in advance?

Most tours require a small deposit. The remaining amount can be paid online or in person before departure.

5. What if the weather is bad?

Our tours go ahead in most weather conditions. In case of severe weather, we’ll inform you and offer rescheduling or refund options.

6. Can I book for a group or event?

Yes! We handle tours for corporate teams, school groups, and family gatherings. We offer group discounts and personalized coordination.

7. Are your guides certified?

All our guides are trained professionals with deep local knowledge and excellent communication. Many are multilingual and certified by UK tourism bodies.

8. What transport is included?

All tours include comfortable, air-conditioned vehicles. Private bookings include chauffeur-driven options. Group tours are on modern minibuses or coaches.

9. Do you provide hotel pickup?

Yes — most tours include hotel pickup from central London. For custom pickup or airport transfers, just let us know in advance.

10. Can I get help during the trip?

Our support team is available 24/7 via WhatsApp and phone during your tour. You’re never alone when traveling with Trust Tours.

Still have questions?

Contact us any time — we’re here to help you plan the perfect journey.

Contact Support

Why Book with Trust Tours?